Cotto news update

But the message reiterated that Norwegian expected them to stay inside their cabin for the rest of the cruise. Still believing that Norwegian must have put them into quarantine in error, she hoped I could alert someone at the executive level of NCL about the situation.

Hi Michelle, My husband and I are currently on our first cruise ever. We got to enjoy it for a little more than 24 hours before receiving a call that we had come into contact with someone who tested positive for COVID. We are both fully vaccinated and have our booster shots too. How could we end up in quarantine? The NCL staff told us we would get this hours ago.

We have been in touch with ship personnel and called the toll-free number for Norwegian, too. No one can give us the answer. We are both just so frustrated and discouraged by this whole experience. Any suggestions?

She hoped I would deliver it to someone who could spring the couple from their misery. Regular readers of our site know that the Norwegian Cruise Line executive resolution team is always receptive to correcting problems that passengers bring to the Elliott Advocacy team. Also, is there any chance of a reprieve?

Is the couple stuck in their cabin until the Gem returns to New York? I assume they will be fully refunded, but no one has made that clear to the couple either. Kelly has been emailing me frequently since early yesterday from her cabin, and I would like to be able to give her some answers as soon as possible. She and her husband are, as you can imagine, quite distraught. Michelle to NCL. The NCL resolution team responded to me quickly.

But unfortunately, there would be no reprieve for the Cottos, and there was no mistake. Thank you for reaching out. For the latest information on our health and safety protocols, including refund policy, please visit NCL Sail Safe. Our Guest Services team will work directly with the guests on how to apply for the refund.

Norwegian Cruise Line to Michelle. I reviewed the information in the link that NCL provided, and there was nothing that would alert a passenger to the possibility of long-term involuntary confinement. Ironically, the page seems to say something entirely different. You want to cruise. We want to keep you safe. Sail Safe. Feel Free. Feel Free??? The couple was being forced against their will to stay inside their cabin on their Norwegian cruise.

They were actually feeling trapped and desperate. They were actually doing nothing but sitting in their cabin staring at each other and wondering how this happened. Can you explain further? How did this couple end up locked in their cruise cabin for nearly all of this cruise? It turns out, cruise ships on the open sea can make their own laws. Once at sea, U. Michelle Couch Friedman, the executive director of the non-profit consumer group Elliott Advocacy , is trying to get the Cottos a refund.

But she says getting any help from Norwegian has been difficult, as she wrote in a blog article about the ordeal. The captain has the final say on everything," Friedman said.

Norwegian Cruise Line did not respond to a request for comment, but a spokesperson did speak with Elliott Advocacy. Like the Centers for Disease Control and Prevention , Friedman says people may want to avoid taking a cruise for a few months. Police suspect he shot a year-old man on East Oliver Street about p. They believe he also shot Cotto, who was found shot multiple time 15 minutes later on Eastern Avenue. Cotto, a year-old barber was taken to a hospital, but he did not survive. The third shooting victim, whose name has not been released, was listed in critical condition at last check.

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